Privacy Policy

Privacy and Cookies Policy

This Privacy Policy will explain how our organisation (“The Filter Design Company”) uses the personal data we collect from you when you use this website (www.filterdesignco.com; “Our Site”). Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site.

Topics and Definitions

Topics:

1. What data do we collect?
2. How will we use your data
3. Do we share your data?
4. How do we store your data?
5. Marketing
6. What are your data protection rights?
7. How do we use cookies and what type of cookies do we use?
8. How to manage your cookies
9. What happens if our business changes hands?
10. Privacy policies of other websites
11. Changes to our privacy policy
12. How to contact us
13. How to contact the appropriate authorities

Definitions:

“We/Us/Our” means “The Filter Design Company” (a limited UK company; registered company number and registered address specified in the footer of this document).

“Cookie” – Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit Our Site, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the General Data Protection Regulation (“GDPR”).

“Google Analytics” refers to a web analytics service offered by Google that tracks and reports website traffic.

1. What data do we collect?

We collect data and process data when you:

• Use or view our website.
• Contact Us via our contact form or via email.

We may collect the following data as a result of Google Analytics:

• Time of visit, pages visited, and time spent on each page of the webpages.
• Referring site details (such as the URI a user came through to arrive at this site).
• Type of web browser.
• Type of operating system (OS).
• Flash version, JavaScript support, screen resolution, and screen colour processing ability.
• Network location and IP address.
• Document downloads.
• Clicks on links leading to external websites.
• Errors when users fill out forms.
• Clicks on videos.
• Scroll depth.
• Interactions with site-specific widgets.

We will also collect the following information should users decide to fill in a contact form:

• Personal identification information (Name, email address, phone number, etc.)

2. How will we use your data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to use of your personal data (e.g. by subscribing to emails), or because it is in both Our and your legitimate interests. We collect your data so that We can:

• Process your enquiry.
• Send you information on other products and services we think you might like.
• Send you newsletters with up-to-date company information.
• Contact you about your account (should you have an official account with Us).
• Improve Our website and our product and service offerings.
• Market research.
• Providing, managing, personalising and tailoring your experience on Our Site.

We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that your rights are fully protected. Please see section 6 for more information about your data protection rights.

3. Do we share your data?

We may share some of your data with our affiliated company Core Protection Systems Ltd so that they may offer you their products and services. We will only do this if you fill in Our contact form and your query is relevant to Core Protection Systems Ltd. The data We would share with Core Protection Systems Ltd would be as follows in such an instance:

• Personal identification information (Name, email address, phone number, etc.)
• Information about your enquiry.

For more information about Core Protection Systems Ltd, please visit their website, https://corpro.systems/. As this Privacy Policy only applies to Our Site, for more information about Core Protection Systems Ltd’s Privacy Policy, please visit https://corpro.systems/privacy-policy/.

We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

4. How do we store your data?

We only keep your personal data for as long as We need to in order to use it as described above in section 4, and/or for as long as We have your permission to keep it. Your data will only be stored in the UK.

However, for data which we collect via Google Analytics (see section 1 for more information on the type of data we collect via Google Analytics), this will be stored for 26 months as per the maximum amount of time this platform can retain Google-signals data.

We securely store your data on Our internal systems, namely via Office 365 and sometimes physically in a locked area within Our offices.

5. Marketing

We would like to send you information about products and services of Ours that we think you might like, as well as those of our affiliated company, Core Protection Systems Ltd (should this be relevant to you).

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Us from contacting you for marketing purposes or passing your data to Core Protection Systems Ltd.

If you no longer wish to be contacted for marketing purposes, please contact the email address specified in this document footer. Please allow one month for your request to be acknowledged and actioned.

6. What are your data protection rights?

The Filter Design Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request The Filter Design Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that The Filter Design Company correct any information you believe is inaccurate. You also have the right to request The Filter Design Company to complete information you believe is incomplete.

The right to erasure – You have the right to request that The Filter Design Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Filter Design Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Filter Design Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that The Filter Design Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via one of the channels specified in this document footer.

7. How do we use cookies and what type of cookies do we use?

The Filter Design Company uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

There are a number of different types of cookies, however, our website uses:

Functionality – The Filter Design Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – The Filter Design Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Filter Design Company may or may not share some limited aspects of this data with third parties for advertising purposes, should we use third parties. We may also share online data collected through cookies with our advertising partners, should we have them. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

8. How to manage cookies

You can set your browser not to accept cookies, and the website allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

9. What happens if our business changes hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

In the event that any of your data is to be transferred in such a manner, you may or may not be contacted in advance and informed of the changes.

10. Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to Our website, so if you click on a link to another website, you should read their privacy policy.

11. Changes to our privacy policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Last update: 13th January 2021.

12. How to contact us

If you have any questions about Our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Address: 1A Millfield Lane, Haydock, St Helens, WA11 9TW, United Kingdom.

Phone number: +44 (0) 1942 290080

Email: sales@filterdesigngroup.co.uk

13. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that We have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

You can visit the Information Commissioner’s Office website for more information: https://ico.org.uk/